September 24, 2023
Get the ultimate guide to toll-free numbers, specifically 844 numbers. Learn what this number is, why businesses should set it up, how to set it up, and tips to choose the right 844 number. Discover how the number can improve customer service while building customer loyalty.


As a business owner, you know the importance of staying in touch with your customers. One way to make sure you’re always reachable is by having a toll-free number. While toll-free numbers have been around for decades, there’s a new prefix in town that’s gaining in popularity: 844. In this guide, we’ll explain what 844 toll-free numbers are, why businesses should consider them, and how to get started.

What is 844 Toll-Free and How Does it Work?

A toll-free number is a phone number that begins with a special prefix, such as 800, 888, 877, 866, or 855, that allows callers to contact a business for free. The business is responsible for paying for the call, which is why toll-free numbers are also known as “inbound” numbers.

But what about 844? Well, this prefix was added in 2013 to meet the growing demand for toll-free numbers. Much like the other prefixes, 844 simply signifies that the call is toll-free for the caller.

844 toll-free numbers work the same way as other toll-free numbers. When a customer calls an 844 number, the call is routed to the business’s existing phone number, whether it’s a landline or a mobile phone. The business is charged for the call, but the customer doesn’t pay a cent.

Why Businesses Should Consider Getting an 844 Toll-Free Number

There are plenty of reasons why businesses should consider getting an 844 toll-free number. Here are just a few:

  • Brand recognition: Having a toll-free number is a great way to build brand recognition and make your business look more professional.
  • Potential for increased sales: Toll-free numbers can make it easier for customers to contact you, which can lead to increased sales and a better customer experience.
  • Improved customer retention: When customers have an easy and free way to contact you, they’re more likely to remain loyal to your business.

So, what do these advantages look like in practice? Here are some examples:

  • Huge corporations: Many large corporations, such as Amazon and Microsoft, have toll-free numbers to make it easy for their customers to get in touch with them.
  • Small businesses: Small businesses can benefit from toll-free numbers too. For example, a local pizza place might use a toll-free number to make it easy for customers to place orders over the phone.

As you can see, 844 toll-free numbers are suitable for businesses of all sizes and types.

A Comprehensive Guide to Setting up an 844 Toll-Free Number for Your Business

Here’s a step-by-step guide on how to set up an 844 toll-free number for your business:

  1. Determine your needs: Consider what you need from an 844 toll-free number. Do you need a vanity number that spells out your business name or a generic number?
  2. Choose a provider: Research different providers to find one that offers the features you need at a price that works for you.
  3. Set up an account: Sign up for an account with your chosen provider.
  4. Choose your number: Choose your 844 toll-free number from the provider’s available options.
  5. Configure your settings: Set up your routing options, greetings, and other settings through the provider’s dashboard.
  6. Update your marketing materials: Once you receive your new 844 number, update your website, business cards, and any other materials that include your phone number.

It’s worth noting that there are some requirements and regulations around setting up a toll-free number. For example, the FCC requires that all toll-free numbers are portable, meaning that businesses can transfer their numbers between providers if necessary.

844 Toll-Free vs. Traditional Landline: Which is Better for Your Business?

While toll-free numbers can have clear benefits for businesses, you might be wondering whether a toll-free number or a traditional landline is the best choice for you. Here are some key differences to consider:

  • Cost: Toll-free numbers typically cost more than traditional landlines, but the benefits can outweigh the cost.
  • Accessibility: Toll-free numbers are free for callers, making it easier for customers to reach you, no matter where they are located.
  • Marketing: Toll-free numbers can help businesses build brand recognition and make it easier for customers to remember their phone numbers.
  • Portability: As mentioned earlier, toll-free numbers are portable, meaning that businesses can transfer them between providers. Traditional landlines can’t be easily transferred.

Ultimately, the choice between a toll-free number and a traditional landline will depend on your individual business needs and budget.

The Benefits of Using an 844 Toll-Free Number for Customer Service

One of the primary benefits of toll-free numbers is that they can help businesses improve their customer service. Here are some ways that businesses have successfully used 844 toll-free numbers for customer service:

  • 24/7 support: With an 844 number, businesses can offer 24/7 support to their customers, which can increase customer satisfaction and retention.
  • Easy access: Toll-free numbers make it easy for customers to get in touch with the business, regardless of their location or time zone.
  • Multi-lingual support: Some businesses use toll-free numbers to offer multi-lingual support to their customers.
  • Increased customer loyalty: When businesses make it easy for customers to contact them, customers are more likely to remain loyal to the business.

As you can see, an 844 toll-free number can be a powerful tool for improving customer service and building customer loyalty.

How to Choose the Right 844 Toll-Free Number for Your Business: Tips and Considerations

If you’ve decided that an 844 toll-free number is right for your business, the next step is choosing the right number. Here are some factors to consider:

  • Vanity numbers: Do you want a vanity number that spells out your business name or a generic number?
  • Availability: Check the availability of 844 toll-free numbers to ensure that the number you want is available.
  • Cost: Compare the costs of different providers to find the best price for the features you need.
  • Features: Some providers offer additional features, such as call recording or text messaging, which can be beneficial for some businesses.

By considering these factors, you can choose an 844 toll-free number that meets your business’s specific needs.


Getting an 844 toll-free number can be a smart move for businesses of all sizes and types. By having a toll-free number, you can improve your customer service, build brand recognition, and potentially increase sales. Additionally, setting up an 844 number is relatively easy, and there are plenty of providers to choose from. By following the tips and considerations outlined in this guide, you can choose the right 844 toll-free number for your business and enjoy the benefits that come with it.

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