July 21, 2024
Canceling your HelloFresh subscription on the app can be challenging, but this step-by-step guide, video tutorial, and easy tips can make the process smoother. Learn how to avoid common mistakes, read the fine print, and contact customer support for assistance. Review the FAQs, and cancel with ease on the HelloFresh app!


HelloFresh is a popular meal kit delivery service that allows users to easily cook delicious meals right at home. However, life circumstances can change, and people may need to cancel their HelloFresh subscription. Cancelling on the app can be a bit of a challenge for some users, which is why we have created this helpful guide to walk you through the process step-by-step.

Step-by-Step Guide

The first step to cancelling your HelloFresh subscription is to open the app and navigate to your account settings. Here, you will find the option to manage your subscription, which will bring up your subscription details. Scroll down to the bottom of the page to find the cancellation button. The app may ask for a reason for cancellation, and then you’ll be prompted to confirm. Below are some screenshots to help guide you through the process:

It’s worth noting that the app interface may change over time, so these screenshots may not be exactly what you see, but the process should be similar. If you’re having trouble finding the cancellation button, try using the search bar within the app to search for “cancel” or “cancellation.”

Video Tutorial

For those who prefer visual aids, we’ve put together a video tutorial to guide you through the cancellation process. Follow along with our voice-over explanations as we demonstrate how to cancel HelloFresh on the app:

Common Mistakes to Avoid

It’s easy to make mistakes when cancelling your subscription, so here are some common ones to watch out for:

  • Not reading the fine print: Be sure to read the terms and conditions before cancelling to avoid any hidden charges or cancellation fees.
  • Forgetting to cancel on time: HelloFresh has a specific cancellation deadline, so be sure to cancel before the deadline to avoid being charged for another week’s worth of meals or a box being sent to your address unexpectedly.
  • Not following the proper cancellation instructions: Make sure to follow the instructions carefully to avoid any confusion or mistakes that may complicate the cancellation process.

If you’re unsure about whether or not something is correct or you suspect something is wrong, contact customer support as soon as possible to clarify the issue.


Below are some frequently asked questions regarding cancelling HelloFresh on the app. Take a look to see if your question has been answered:

  • Q: Can I cancel my HelloFresh subscription at any time?
  • A: Yes, you can cancel your subscription at any time. However, there may be a deadline to cancel and to avoid being billed for another delivery. Be sure to check your account settings for more information.
  • Q: Will I receive a refund if I cancel my subscription?
  • A: It depends on your subscription’s terms and cancellation policy. Some plans may offer prorated refunds for unused deliveries, while others may not offer any refunds at all. Review your terms and conditions before cancelling.
  • Q: Can I cancel my subscription via the HelloFresh website instead of the app?
  • A: Yes, you can cancel your subscription via the HelloFresh website. Simply log in to your account and navigate to your subscription settings to review your options.

Easy Cancellation Tips

If you’re having trouble cancelling on the app, try these tips to make the process smoother:

  • Reach out to customer support for help: If you’re having trouble, contact customer support via email, phone, or live chat for assistance.
  • Consider cancelling via the HelloFresh website instead: If the app isn’t cooperating, try cancelling via the website instead.
  • Check your subscription status regularly: To avoid being charged for additional deliveries, check your subscription status regularly to make sure it’s cancelled properly.


Cancelling your HelloFresh subscription on the app doesn’t have to be a difficult process. With this step-by-step guide, video tutorial, and easy tips, you can easily cancel your subscription and move on to other things. Remember to read the fine print, avoid common mistakes, and contact customer support if you need further assistance.

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