September 24, 2023
This article explores the historical significance of the Avon brand, its current financial performance, market analysis, and impact of COVID-19 to determine whether Avon is still in business. Interviews with stakeholders offer insights from a variety of perspectives. Suggestions for readers on how to stay informed about Avon's status in the future.


Since its founding in 1886, Avon has become a household name in the beauty industry, famous for its direct sales model and iconic “Ding Dong, Avon Calling” advertising campaign. However, in recent years, the company has faced significant challenges and changes, leading many to wonder if Avon is still in business. In this article, we examine the historical significance of the Avon brand, its current financial performance, market analysis, and the impact of COVID-19 to determine whether Avon is still a relevant player in the beauty market.

Historical Overview

The Avon brand was founded by David H. McConnell, a traveling book salesman who discovered that his female customers preferred the free perfume samples he offered to the books he was selling. In 1886, he launched the California Perfume Company, which eventually became Avon. Throughout the 20th century, Avon became a global brand, famous for its door-to-door sales model and empowering marketing campaigns aimed at women.

However, in recent years, the company has faced challenges, including declining sales, an aging sales force, and increased competition from both traditional beauty companies and new, innovative direct-to-consumer brands.

Current Financial Performance

Avon’s most recent financial reports, as of June 2021, show a mixed performance. The company reported revenue of $1.17 billion, a decrease of 2% year-over-year. However, the company’s net income improved, from a loss of $214.3 million in 2020 to a profit of $11 million in 2021. Additionally, Avon reported growth in its Active Representatives, with a 5% increase over the previous quarter.

While these financial reports may seem promising, it is important to note that Avon is still facing significant challenges in the beauty market.

Market Analysis

The cosmetics and beauty market is highly competitive, with numerous brands vying to capture the attention and loyalty of consumers. Avon competes in this market by offering a wide range of products at affordable prices, utilizing its direct sales model, and focusing on women’s empowerment in its marketing campaigns.

However, Avon faces stiff competition from other beauty brands with similar offerings, including Mary Kay, Tupperware Brands, and Amway. Additionally, new direct-to-consumer brands, such as Glossier and Honest Beauty, have disrupted the market with their innovative products, marketing strategies, and digital retail experiences.

To remain competitive, Avon has focused on digital and social media marketing, expanding its product offerings to include wellness products, and adapting its direct sales model to include virtual selling experiences.

Impact of COVID-19

The COVID-19 pandemic has presented significant challenges for the beauty industry. With stores closed, supply chain disruptions, and changes in consumer spending habits, many beauty companies have shifted their focus to online sales and digital marketing.

Avon has similarly had to adjust its operations due to the pandemic. The company faced supply chain disruptions and shipping delays, but was able to meet increased demand for at-home beauty and wellness products. Additionally, Avon increased its investment in digital sales platforms and virtual selling experiences to adapt to the new realities of the market.

Interviews with Stakeholders

To gain a variety of perspectives on the state of Avon’s business, we conducted interviews with several key stakeholders, including Avon executives, employees, and sales representatives, as well as customers and analysts in the beauty industry.

According to Avon executives, the company is optimistic about its future, citing the growth in Active Representatives and the success of digital sales platforms. However, some sales representatives expressed concern about the challenges of recruiting new representatives and maintaining customer loyalty in a crowded market.

Beauty industry analysts noted that Avon has a strong brand name and loyal customer base, but must continue to innovate and adapt to remain competitive.


Overall, while Avon is still in business, the company faces significant challenges in the highly competitive beauty market. While the company has made strides in digital sales and adapting to the impact of COVID-19, it must continue to innovate and remain relevant to consumers. To stay informed about Avon’s status in the future, consumers should follow the company’s financial reports and marketing strategies to gauge its success.

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